Attention! Images are for informational purposes only and may differ from what appears on your screen.

Follow these steps to manage all active shifts on the Smart Patrol web platform:

1. Open the Website

- Open https://smartpatrolapp.com in your preferred web browser.

2. Log In or Create an Account

- Log in to your existing account using your credentials. If you don’t have an account yet, create a new one by following the registration process on the website.

3. Access Active Shifts

- By default, you will see a Dashboard with Active Shifts upon login, or you can click “Active Shifts” in the left sidebar menu.

- Dashboard Active Shifts displays the following parameters (Image 1):

• Serial number of active shifts
• Facility of active shifts
• Client name
• Security officer on duty
• Status of the shift (always “Online” for active shifts)
• Type of monitoring
• Date and time when the shift starts
• Action button that shows more info about the current shift (redirects to the “Active Shifts” tab).

4. Sort Active Shifts

- You can sort “Active Shifts” (Image 2) by using filter fields:

• By type - filter by type of monitoring.
• By guards - filter by security officer currently on duty.
• By clients - filter by client name.
• Reset filter button is for resetting all active filters.
• Show more button is for additional filtering fields such as:

a) Start date (format: dd-mm-yyyy)

b) End date (format: dd-mm-yyyy)

c) Sort by alphabet or from new-to-old type

d) Filter by facility.

5. View Shift Events

- The “View” button in the Active Shifts tab shows any events that occur during the selected shift, such as awake confirmations or incidents while the shift is running (Image 3).

- Note: The Dashboard Active Shifts and Active Shifts tab share the same parameters, except the “View” button feature is unique to the Active Shifts tab.

Additional Tips:

- Internet Connection: Ensure a stable connection for real-time updates on active shifts.

- Permissions: Applying filters or viewing events may require administrative access—contact support if restricted.

- Filter Usage: Use the “Show more” option for advanced filtering to manage large numbers of shifts efficiently.